17 thg 4, 2011

How To Give Constructive Feedback

Eric Harvey and Al Lucia wrote a booklet called, 144 Ways To Walk The Talk. In that, they provide the following great advice for how to give your employees constructive feedback:
  1. Make it timely -- give your feedback as soon as possible to the performance.
  2. Make it individualized -- tailor your feedback to the feedback receiver.
  3. Make it productive -- focus your feedback on the performance and not the performer.
  4. Make is specific -- pinpoint for the receiver observable actions and behaviors.

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